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At LuxChefWare, we want you to love your purchase. If you're not completely satisfied, you can return your order within 30 days of delivery.

Return Eligibility

Items should be returned in their original condition and packaging whenever possible.

How to Initiate a Return

To start a return, contact us at support@luxchefware.com with your order number and reason for return.

We will provide a free return shipping label and instructions for sending your item back.

Refunds

Once your return is received and inspected, your refund will be processed within 14 days to your original payment method.

Approved returns include free return shipping, and no restocking fees apply.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return your original order and place a new one.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or issue a full refund.

Contact

For any return-related questions, please contact us:

• Email: support@luxchefware.com
• Phone: +32 468 79 75 14
• Address: Rue Spira 2-30, 7000 Mons, Belgium